Frequently Asked Questions

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No, we supply everything we need. 

Yes, we are fully licensed and insured. 

Monday- Friday

We are a professional housecleaning service that takes pride in what we do. Each member of our team has an extensive background check. Each member of our team is thoroughly trained on every step of our detailed cleaning plans. 

To ensure maximum efficiency, we ask that you pick up toys or clothing before we arrive. We also ask to make sure pets are locked up if aggressive or are somewhere they will be comfortable while we clean. Also, make sure any and all valuable possessions are put away.

No. Customers will either give us a key or a code to get in and out of the house. 

We can only promise 9:00 to our first customers, but we do use a software program that will let the customer know that “we are on the way” via text, email, etc. 

If something happens to break during our service, we’ll do our best to repair or replace the item. 

No

We can put dirty dishes in the dishwasher if it is empty.

We understand how unpredictable life can be. Please review our cancelation policy on the New Client Registration Tab.

During the event that one of your routine cleanings falls on a holiday, we’ll reach out to you. We try to move up the clean or make up the clean the following week.

Payments are due after each cleaning. We accept Venmo, CashApp, cash, and checks.

We provide services weekly, bi-weekly, monthly, and OTO (One Time Only)

We will try to send the same cleaners but we do like for all our employees to know all of our houses, just in case someone is sick or on vacation.